kls_eloise (kls_eloise) wrote,

It's a good thing I like her

Yesterday I had a 6:15 doctor's appointment down in Newtown.  It's a forty-five minute to one hour drive (across Waterbury at rush hour), but I really, really like my doctor and I've been going there since I was sixteen.  It's hard to establish a relationship like that from scratch these days.  When I got there, the lot was empty, the office was dark, and the door was locked.  I left them a message (only slightly snarky, because I didn't know who had screwed up) and went to visit mom after her surgery.  So it wasn't a wasted trip.

This afternoon I called them back.  Oh - they left me a message back in May telling me that the office would be closed that day and I would need to reschedule.  Uh huh.  Where did you call?

They called my old number in Middletown.  The number that hasn't been mine since September of 2006.  Helpful, wot?

And you just know that the lady who has the number now was thinking "wow - that's gonna suck."

I love all the doctors in that practice, but their front end staff just BLOWS.

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