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Grrrrrrrrrr

Dear I'm-sticking-it-to-Microsoft:

I think it's lovely that you're proving that Microsoft is the evil empire, and that you can perform every function you need without utilizing any of their products.  Good for you.  I'm sure your mother is very proud.

However, WE are a large corporation who needs to send documents back and forth to many other large corporations, and we require a certain uniformity in order to function/do business on a daily basis.  So while it's lovely that you used some open source, available on the web, sticking-it-to-the-man super spiffy compression software to send over your documents, I CAN'T OPEN THEM.  The very first thing I have to do to open them is "download the free software."  Hate to break it to you, but most corporations really, really, really frown on individual employees downloading executables onto the company servers.  As a matter of fact, that's a firing offense.  I like this job, and I'm not endangering it for you.

At this point in the day, I don't have time to open a ticket to try to get to your proposal.  Perhaps I'll fight with it tomorrow.  Or not.  Hope that works for you.

No love,
Eloise

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( 14 comments — Leave a comment )
(Deleted comment)
kls_eloise
Nov. 10th, 2010 02:49 am (UTC)
Sigh. What I'll actually do is send a very polite request saying that I can't open the file, and will they please send them to me uncompressed or as a webdrop. Past experience tells me I should get a fairly quick, useful response.

I just had a bit of a temper tantrum when I got yet another exotic attachment that I couldn't open.

I get that there's a lot of things out there that do the job as well or better than MS - but the truth of the matter is that it's the industry standard.
galingale
Nov. 10th, 2010 03:16 pm (UTC)
Interesting--coffeementat's a big fan of OpenOffice. The files really can be opened by Microsoft Word -- but maybe he's not saving it as Word-compatible to the right version of word you have. If you're like us, we don't have the absolute newest version of MSOffice programs.

My own compatibility problem is that CorporateOverlord® is still standardized on XP&Office2003. (We will all join hands and jump to Windows7 this winter. Hallelujia pass the potatoes.) On top of that, the economy nixed a few of our software upgrades...and there's one co-worker person in particular who can't remember that I don't have HIS version of Illustrator even when I mention that in my drawing-request email. Sigh.

Of course maybe it's something even crazier than OpenOffice and I'm jumping to conclusions. Such good exercise.
kls_eloise
Nov. 10th, 2010 04:23 pm (UTC)
I have no idea what it is - it's saved with .7z compression. Which is some sort of open source compression software that we don't use. Maybe there are Word docs in there. Possibly pdfs. No way to know - can't open it.

My dad likes OpenOffice too. That's not the point. This is a corporate setting. It's not our jobs to argue the finer points of MS's plan for global domination - it's our jobs to process the documents. People who want to send me things in non-standard formats waste my time. To wit - I haven't had time this morning to double back to try to figure it out. If it had been sent in an industry standard format, it would be printed and on the lawyer's desk for review right now.
galingale
Nov. 10th, 2010 07:06 pm (UTC)
Ah a COMPRESSED file. Yes, I did get good exercise jumping to conclusions. I totally missed that.

That compression pgm file is so off the wall my mind boggles right alongside yours. My WinZip doesn't list it as one of their filetypes, and it opens almost everything!
kls_eloise
Nov. 10th, 2010 07:27 pm (UTC)
Not this one. Out there, isn't it? Which is what makes me grumpy - this has just taken up way too much of my time.

I just sent off a polite request to please resend in a format I can open. Think good thoughts.
isabeau_lark
Nov. 10th, 2010 01:04 am (UTC)
...and they don't understand that getting things done means putting in a request and waiting for IT, which may not be an immediate response.
kls_eloise
Nov. 10th, 2010 02:52 am (UTC)
Yup. Although our IT is *really* responsive. Luckily, we don't need these docs immediately, so I had time to have a tantrum and deal with it later. :-)
oocdc2
Nov. 10th, 2010 01:37 pm (UTC)
Yes, MS has us over a barrel:I have given up myself and installed Office 2010 the other day on my netbook. As the character Quintus said in "Gladiator," "People should know when they are conquered."

While it would be nice if we were all bilingual in MS and OpenOffice, our networks are quite American-like and just aren't; you live in this virtual country, speak MS!
kls_eloise
Nov. 10th, 2010 04:29 pm (UTC)
We share so many documents that we really just all need to be on one platform or it all goes really, really screwy. In this time and this place, that platform is Word, Excel, Sharepoint, and a sprinkling of Adobe. And you know what? It works.

Except when you get some stupid .7z compression thing you can't open. Guess I'd better deal with that sometime today...
cute_evil_bunny
Nov. 10th, 2010 04:20 pm (UTC)
A trick, is put the file on the desktop and then open word, got to open file in word and select the file on the desktop you are trying to open. It is a force open. It may or may not work.

But all the open office files we get do not open when double clicked because microsoft does not recognize them, but if you do it the way above it will open it and then you can save as in word so you can use it again later.

Also be warned, open office is famous for not holding its formating, so you might be cleaning it up a little. This trick also works if you have a wordperfect document and all you have is word.
kls_eloise
Nov. 10th, 2010 04:27 pm (UTC)
Don't know if it's OpenOffice or not - as I told galingale above, whatever it is, it's in .7z compression - I can't uncompress it without downloading the software. I don't even know what's in there. I spent almost an hour online yesterday trying to find a way to crack it without the download, and I don't have that kind of time to waste on this stuff.

That is VERY good to know about OpenOffice - we're doing contracts here, so the docs are all heavily formatted. Past experience tells me that there's nothing to kill an entire afternoon like having to clean up a 40 page contract whose formatting is fubar...
(Deleted comment)
kls_eloise
Nov. 15th, 2010 06:01 pm (UTC)
Happy to be of service! :-)
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Feb. 4th, 2011 12:38 am (UTC)
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( 14 comments — Leave a comment )